Frequently Asked Questions about SAP Business One (SAP B1)
- Actran Systems
- Aug 4
- 3 min read

In an era where technology serves as a pivotal driving force for organizations, the strategic selection of efficient and comprehensive ERP (Enterprise Resource Planning) systems, capable of addressing operational processes at every level, is a crucial factor. This enables organizations to achieve sustainable growth, compete effectively, and manage their operations sustainably.
SAP Business One (SAP B1) is a globally recognized ERP solution designed to support businesses seeking a fully integrated management system. With comprehensive functionalities covering all key business processes—finance, sales, production, and data analytics—SAP Business One is a trusted platform for driving organizational efficiency.
This article compiles frequently asked questions about SAP Business One, along with concise and clear answers to help you assess whether the solution aligns with your organizational needs.
1. What is SAP Business One?
SAP Business One (SAP B1) is an ERP (Enterprise Resource Planning) system that centralizes and manages all key business processes in one integrated solution. It covers: Accounting, Sales, Purchasing, Inventory Management, Production, Service, Reporting and Analytics. The system is available in both On-Premise and Cloud-based deployments, offering operational flexibility and mobility.
2. What types of businesses is SAP Business One suitable for?
SAP Business One is suitable for organizations across all industries that require structured, integrated management of data and operations. Key business types include:
· Manufacturing
· Wholesale / Retail
· Import-Export
· Professional Services
· Organizations expanding operations or managing multiple branches
3. What modules are included in SAP Business One?
SAP Business One includes a comprehensive range of core modules that can be tailored to match your business structure:
· Accounting & Finance
· Purchasing & Operations
· Sales & Customer Relationship Management (CRM)
· Inventory & Distribution
· Production & Material Requirements Planning (MRP)
· Project & Resource Management
· Analytics & Reporting
4. How does SAP Business One enhance organizational capabilities?
· Real-time access to data enables informed decision-making
· Reduces redundancy and errors, increasing operational efficiency
· Improves sales and customer service through a fully integrated data environment
· Supports business growth with scalable and customizable functions
· Ensures data security through user permission controls and audit trail features
5. Can SAP Business One be accessed via mobile devices?
Yes. SAP Business One offers mobile applications compatible with both iOS and Android platforms. Users can:
· Access real-time data
· Approve documents
· View reports from anywhere, anytime
6. Does SAP Business One support the Thai language and local tax compliance?
Yes. SAP Business One fully supports Thai language and 28 other languages with comprehensive Thai Localization package that complies with local tax regulations, including:
· VAT calculation
· Withholding tax
· Tax invoice generation
· Purchase and sales tax reporting
· PND.3 / PND.53 forms
· e-Tax submission in accordance with the Thai Revenue Department
7. What are the costs associated with SAP Business One?
The cost of SAP Business One depends on several factors, including:
· Number of user licenses
· Scope of usage and system customization
· Deployment method (On-Premise or Cloud)
8. How long does implementation take?
Implementation timelines vary depending on:
· Project scope and organizational complexity
· Availability and readiness of internal data
· Level of involvement from each department
Typically, implementation can be completed within a few months.
9. Can SAP Business One integrate with other systems?
Yes. SAP Business One offers flexible integration capabilities through APIs and Add-ons. It can connect with:
· Point-of-Sale (POS) systems
· Payroll and HR systems
· Logistics and transportation platforms
· e-Commerce platforms
· Other specialized third-party software
10. Does the system include data security features?
Absolutely. SAP Business One is designed with a strong focus on data security, including:
· Role-based user access permissions
· Comprehensive audit trail logging and monitoring
Summary
SAP Business One (SAP B1) is a powerful and flexible ERP solution trusted by organizations around the world. With its comprehensive capabilities, scalability, and adaptability, it supports sustainable business growth and efficient operations.
If you are considering implementing SAP Business One, please feel free to contact our team at sales@actran.co.th or call +66 (0)2679-1668 for a consultation and to learn more about ERP solutions. We are a leading ERP solution provider in Thailand, and we are committed to helping you select and implement the SAP Business One system that best fits your business needs — using internationally recognized best practices.
ACTRAN Systems Co., Ltd.
📞 +66 (0)2679-1668